How It Works
AI does the heavy lifting. Humans do the talking.
RepSpeak runs a complete pipeline — onboard, train, test, approve, route, monitor — so support quality scales without losing the human touch.
For Companies
- 1
Create your company profile
Tell RepSpeak who you are, what you sell, and how you sound.
- 2
Upload your knowledge base
Drop in docs, PDFs, product info, FAQs and policies.
- 3
Set requirements
Hourly pay, preferred regions, required work hours, support coverage.
- 4
Review applicants
AI surfaces qualified reps. You approve who represents your brand.
- 5
Go live
Calls route only to approved, on-duty reps — monitored by RepScore.
For Reps
- 1
Build your profile
Share your background, skills, languages, and availability.
- 2
Browse companies
Find companies you want to represent and apply.
- 3
Train & test
Complete AI-generated training and aptitude tests on the company's KB.
- 4
Get certified
Earn a RepScore (Level 1–5). The higher your score, the more opportunities.
- 5
Go on duty
Mark yourself available and start receiving routed calls.